For the Urban Mind, Worldwide. Get your questions answered.
Analysis-Based Insight: 6PM Store targets a global, style-conscious community rooted in streetwear culture. The customer is likely young, urban, values exclusivity (through drops, collaborations like 6PM RECORDS X YUNG HURN), and sees clothing as a statement. The website style is direct, energetic, and community-focused, blending high-fashion rhetoric with street-level accessibility. Products are limited-edition, collaborative, and seasonal, emphasizing collectibility and moment-driven purchases.
PRODUCTS & COLLECTIONS
What kind of products does 6PM Store sell?
We curate limited-edition streetwear and essentials that capture the 6PM moment. Our range includes exclusive COLLECTIONS (like A/W24 DROP), collaborative capsules (e.g., 6PM X VERTABRAE, 6PM X TRUE RELIGION), archive pieces, hoodies, crewnecks, accessories, and special project drops from 6PM RECORDS and 6PM SPORTS.
What are “Archive” items?
Our ARCHIVE features past season items or sold-out pieces from previous drops. These are often final sale and highly collectible, offering a piece of 6PM’s history.
How do I stay updated on new drops?
Follow our journey. New drops (like COLLECTIONS or collaborative projects) are announced through our channels. The energy of a drop is key—be ready to own the moment.
ORDERING & PAYMENT
What payment methods do you accept?
We accept VISA, MasterCard, JCB, and PayPal. Our checkout is secure and encrypted, built for global trendsetters.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all financial data. Shop with confidence.
Do you charge sales tax?
Prices are as displayed. Any applicable customs, import duties, or local taxes are the responsibility of the recipient, based on your shipping destination. We recommend checking your local regulations before ordering.
SHIPPING & DELIVERY
Where do you ship from and to?
We ship globally from our NYC hub (260 Terry Lane, New York), bringing the essence of urban style to your doorstep. However, due to complex logistics, we are currently unable to ship to a select few remote regions and parts of Asia. The full list of excluded areas is shown at checkout.
What are my shipping options and costs?
🚀 STANDARD SHIPPING: $12.95 USD via DHL or FedEx. Transit time is 10-15 business days after dispatch. Trackable and reliable.
🎁 FREE STANDARD SHIPPING: Automatically applied to all orders over $50 USD. This option utilizes our EMS network with a transit time of 15-25 business days after dispatch.
🎁 FREE STANDARD SHIPPING: Automatically applied to all orders over $50 USD. This option utilizes our EMS network with a transit time of 15-25 business days after dispatch.
How long does order processing take?
Every order is hand-checked and packed at our NYC hub. Please allow 1-2 business days for processing before your item ships. During major drop periods (e.g., BLACK WEEK 24, new collection launches), processing may take slightly longer due to high demand—that’s the energy of the drop.
Can I track my order?
Yes. Once your order is dispatched, you will receive a tracking number via email to follow your curated pieces on their journey to you.
RETURNS & EXCHANGES
What is your return and exchange policy?
We accept returns and exchanges within 15 days of you receiving your order. Items must be unworn, unwashed, and in original packaging with all tags attached. Initiate your return by contacting our crew at [email protected].
Are all items eligible for return?
No. Final sale items, often from our ARCHIVE or specific COLLABORATIONS, are not eligible for return or exchange. This is noted on the product page at the time of purchase.
Who covers the cost of return shipping?
For non-final sale items returned due to our error or a defect, we will provide a prepaid return label. For other returns, the customer is responsible for return shipping costs. We recommend using a trackable service.
ACCOUNT & CONTACT
How do I contact customer service?
Reach out to our crew anytime at [email protected]. We’re here to connect.
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account lets you track orders faster and stay closer to the pulse of future drops.